Invite says the email does not match

Fix "Sign in with the email address this invite was sent to" and "No access" when accepting a workspace or collection invite.

Last reviewed: October 1, 2026

Invites belong to the email address they were sent to. You have to accept them while signed in with that address.

What you see

This invite could not be accepted with "Sign in with the email address this invite was sent to, then try again."
On a restricted collection: No access with "This collection is restricted to specific people. Ask the owner to invite the email you signed in with."

The email you are signed in with is shown under the message as "Signed in as".

Know which address the invite was sent to. It is the inbox where the invite email arrived.
Have access to that address, or ask the person who invited you to use the address you sign in with.

On the invite page, choose Sign in with another account. You are signed out and sent to sign in.
Sign in (or sign up) with the address the invite was sent to.
You return to the invite, and it is accepted.

If you'd rather use your current account, ask the owner to cancel the old invite and invite the email you are signed in with.

You see You're in, then the workspace or collection opens.

Message	What to do
"This invite link has expired."	Ask for a new invite. Workspace invites work for 7 days.
"This invite has been revoked"	The owner cancelled it. Ask for a new one.
"This invite has already been accepted. You're in."	Open the dashboard; you already have access.
"This workspace has reached its seat limit."	Ask the owner to free a seat or upgrade their plan.
"This invite link is invalid or has been removed."	Check that you opened the latest invite email, or ask for a new invite.